A Policy For All Investors

At Big Roar, our dedication lies in delivering a professional service of the utmost quality to our valued clients and customers. In the event of any shortcomings, we kindly request that you bring such matters to our attention. This essential communication from you contributes significantly to our ongoing enhancement of service standards.

We value the opinions of our customers and clients and are committed to providing a professional service at all times. If something does not go as well as expected we want to hear about it. In line with The Property Redress Scheme Code of Practice our complaint handling procedure is outlined here. If you would like to make a complaint, you can do so below by submitting the form below or by contacting us in line with the attached complaints policy. 

Contact Us

If you are dissatisfied with any aspect of the investment services provided to you by Big Roar Ltd, you can write to or contact us on any of the following:

Our location

1-3 Shaw House, Fowke Street, Rothley, Leicester LE7 7PJ

Opening Hours

Mon-Fri: 9am-5pm
Sat-Sun: 9am-5pm


Phone: +44 (0)203 982 3259
Email: complaints@big-roar.com

Contact Us Now

Please fill in the required details below and we will get back to you within 3 working days. 

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